FAQs
📦 When will my order ship?
Orders are processed within 1–2 business days. You will receive a shipping confirmation email once your package has been dispatched.
🚚 How long does shipping take?
We offer free shipping on all orders. Delivery typically takes 5–8 business days after your order is shipped.
🔍 How can I track my order?
Simply email us at luvieenshop@gmail.com with your:
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Full name
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Order number
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Email used at checkout
Our support team will provide a detailed update within 24 hours—no app or tracking link required.
🔁 What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in their original packaging. Free return shipping is included.
💵 Will I be charged a restocking fee?
No. We do not charge any restocking fees for returns.
❌ Are any items final sale?
Yes. Items marked as “final sale” cannot be returned or refunded.
💳 What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods offered at checkout.
📬 How do I contact customer support?
You can contact us anytime via email at luvieenshop@gmail.com. Our team is available Monday to Friday, 9 AM – 6 PM (EST).